Privacy policy

Privacy Policy – Ranza Wear

At Ranza Wear ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit ranzawear.uk (the "Site"), make a purchase, or interact with our services (the "Services"). By using our Site, you agree to this policy. If you don't agree, please refrain from using our Services.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted on our Site with the "Last Updated" date.

How We Collect & Use Your Information

To provide the best shopping experience, we collect personal information in the following ways:

1. Information You Provide Directly

When you shop with us, we may collect:

  • Contact Details (name, email, phone, address)

  • Order Details (billing/shipping info, payment confirmation)

  • Account Info (username, password, security details)

  • Shopping Preferences (items viewed, cart/wishlist activity)

  • Customer Support Messages (queries, feedback)

Without this info, some features (like checkout or account access) may not work.

2. Automatically Collected Data

We use cookies and tracking tools to gather:

  • Device & Browser Info (IP address, operating system)

  • Usage Data (pages visited, clicks, time spent)

  • Purchase Behavior (to personalize your experience)

This helps us improve our Site and show relevant ads.

3. Data from Third Parties

We may receive info from:

  • Shopify (our e-commerce platform)

  • Payment Processors (like Stripe or PayPal)

  • Marketing Partners (to tailor ads)

How We Use Your Data

  • Fulfill Orders – Process payments, ship items, manage returns.

  • Marketing – Send promotions (you can unsubscribe anytime).

  • Security – Prevent fraud & protect your account.

  • Improvements – Enhance our Services based on your feedback.

Sharing Your Information

We only share data when necessary with:

  • Vendors (shipping, payment, IT support)

  • Business Partners (e.g., Shopify for analytics)

  • Legal Authorities (if required by law)

We never sell your personal information.

Cookies & Tracking

We use cookies to:

  • Remember your preferences

  • Analyze Site traffic

  • Deliver targeted ads

You can disable cookies in your browser, but some Site features may not work properly.

User-Generated Content

Product reviews or public posts are visible to others. We can't control how others use this info, so share wisely.

Third-Party Links

Our Site may link to other websites. We're not responsible for their privacy practices, so review their policies separately.

Children's Privacy

Our Services are not for users under 16. We don't knowingly collect their data. If you're a parent and believe your child shared info with us, contact us to delete it.

Security & Retention

We use industry-standard measures to protect your data, but no system is 100% secure. We retain your info only as long as necessary (e.g., for orders, legal compliance, or disputes).

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data

  • Opt out of marketing emails

  • Port your data to another service

  • Withdraw consent (where applicable)

To exercise these rights, email Info@ranzawear.uk. We'll respond within a reasonable time and won't discriminate against you for making requests.

International Data Transfers

Your data may be processed outside your country (e.g., in the U.S. or EU). We ensure safeguards like Standard Contractual Clauses are in place for protection.

Complaints

If you're unhappy with how we handle your data, contact us first. If unresolved, you may lodge a complaint with your local data protection authority.

Contact Us

For questions or requests about this Privacy Policy, email us at:
📧 Info@ranzawear.uk